Refund policy

Returns
We want you to be completely satisfied with our products. You have 14 days for returns, if in original condition, for exchange, credit or refund. Shipping & handling excluded.

To complete your return, we require a receipt or proof of purchase.

Digital products

Downloadable products, including The Peaceful Practice Patient Education Library, are delivered instantly after purchase and cannot be returned. All sales of digital products are final. If your download link stops working, email help@chirocept.com and we will resend it.

Imperfect and Clearance items

Tops sold as imperfect or clearance are described as such on the product page, are sold as-is, and are final sale.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping

To return your product, you should mail your product to: 2008 Catalina Drive, West Plains, MO US 65775

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.